Client Services Manager

Help Ensure Clients Love Our Work

Do you have marketing agency experience, excel at interfacing with a multitude of people to get projects done on time, and have an amazing attention to detail? If so, you may be a fit for our client services manager position.

Innovaxis seeks an agency integrator that will be the “glue” between Innovaxis ownership, our digital and content marketing teams, and clients. By helping us transform chaos into order, you will help us serve our clients better, and grow the business to new heights. Do well and be promoted to Client Services Director, Director/VP of Operations and even COO.

Success requires being able to juggle numerous responsibilities on deadline with poise, polish and patience. You’ll work in a fast-paced environment with plenty of opportunities to polish your skills and add new ones.

Responsibilities

  • Work with our digital marketing manager to ensure digital projects are completed on time and are loved by our clients
  • Work with our content marketing manager to ensure content deliverables are completed in a timely manner and are loved by our clients
  • Conduct bi-weekly client meetings and assign tasks to team members and clients
  • Generate ideas to help serve our clients better and grow the company

Requirements

  • Agency client and project management experience is ideal (2-5+ years)
  • Strong attention to detail and ability to prevent things from slipping through the cracks
  • Excellent verbal and written communication skills
  • Experience with digital and content marketing (ideally both)
  • Live in the Chicagoland area and be able to commute at least two times a week to our office
  • Some experience with website back-ends, marketing automation, pay-per-click, and other marketing tools (e.g. HubSpot, Zoho, WordPress, Google)
  • Including a cover letter will ensure you are considered

Benefits & Perks

  • Full-time salary
  • Work from home 3-5 days per week
  • 2 weeks of vacation upon start
  • A new MacBook Pro laptop
  • Relaxed dress code
  • Health, dental and vision insurance
  • 401k with matching
  • Some travel when conditions permit (we have clients across the US)

If you think you would be a good fit for this position, click here to email your cover letter and resume.